Reviews

"This is the second bike I have purchased at BD in three years and it just keeps getting better every time !!!! Woody has gone above and beyond all limits to makes, things go perfect. The complete BD family is amazing they make it worth the two-hour drive. Thanks, Woody and everyone else !!!"

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Anonymous - Mattoon, IL

"Coming home, to Georgia from Sturgis this year. Me and RC. His heritage blew up, They came picked us up, at closing time, and put us up in a hotel, behind dealer shop. Mechanic in am. told us the bad news. We both purchased new bikes that day. Shipped mine 07 ultra home. Road new ones home. AWESOME people. Never been treated so good, They took 6 hrs with us, while we picked out bikes. I now have to travel 465 miles to visit my favorite dealer. Great ride. Thanks to Jason Farmer. Jeremy, Tim. All the guys, and Gals"

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Joey Coker - Gainesville, GA

"The experience my wife and I had at Black Diamond Harley Davidson was nothing short of amazing. From the start of a phone call to Nick Hill (sales), and getting upgrade parts for the new street glide special from Eric E.O. Owens, and the mechanics, had my new bike ready to pick up in 3 days, ready to ride home(300 miles), This is the best dealership I have ever been to. Great staff, Great prices, Fast service, and attention to detail is what it's all about. I will continue my business with Black Diamond and the wonderful staff there. Thank you."

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John Murray - Pleasant Plains, IL

"NICK IN SALES WAS GREAT !!! GIVE HIM A RAISE IN PAY !!!!!!! WAS VERY DOWN TO EARTH -COOL PERSON TO DEAL WITH. NOT LIKE OTHER MOTORCYCLE DEALERS USED CAR SALESMAN..."

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Robert Waldoch - Plainfield, IL

"am a Veteran and received complimentary tickets from a Gold Star Mother. I was later contacted by another Gold Star Mother to see if I wanted tickets. This is a huge gift to them!!! It means their son or daughter is still alive in memories with the Veterans and current Service Members. I don't know if this is all Black Diamond or a combination of you and Toby Keith but I can promise you Soldiers, Sailors, Airmen, and Marines are Loyal to the ones who support them! Well done!God Bless,

Arthur Fager, US Army Major Retired!!!"

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Arthur Fager - Carbondale, IL

"Woody, E.O, Shad, Chris and everyone else... Thanks. 2nd bike I have bought from you guys. I love it. I walked in and rode away on EXACTLY what I was looking for. You were all very easy to deal with. Thanks again."

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Steve Bundy - Mount Vernon, IL

"The best experience I've ever had buying a bike. The professionalism of all staff was second to none. Every staff member was professional and very knowledgeable. I highly recommend this dealer. It was worth the 2 hr drive. A huge thank you to Black Diamond H.D. You have all my business."

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Bryan Portell - Festus, MO

"Nic set me up with a 2010 Sportster 48 and I love it. I've had it for a couple of months now and I couldn't imagine riding anything else. He was incredibly helpful and made my purchase as simple as he possibly could. Thanks, Nic!"

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Brenden Reiumnd - Carlyle, IL

"Purchase an older road king in nice shape for a second bike. The bike had a few problems carb, oil leak, and needed windshield made mention to salesman all the problems were fixed I rode the bike home an hour later what a sweet deal. Sorry, you guys lost a sweet old bike but it very happy. A big thanks to Casey, EO, shad, sales, service, and the girls in apparel what nice bunch of people.Merry Christmas Jon and Cindy Vinson"

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Jon Vinson - Carmi, IL

"The Black Diamond Service Department is awesome! I recently needed some repairs. The BD Service team did excellent work and my bike looks and runs great. Thanks, Jeremy and Team!"

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Anonymous

"I have purchased 5 bikes from Back Diamond in the last 6 years, the salesmen were great especially nic hill whos me my last 3 bikes"

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William Owens - Herrin, IL

"My bike broke down front wheel bearing went out while riding one phone call to Black Diamond service department and 20 min later my bike and I was picked up the next morning I went to the service dept to check on the damage and see how long it would take to fix my bike and ask about repairing a leak while it was there I was told it would be 2 or 3 days later that same day I got a call from Black Diamond my bike was ready and everything was fixed while they were fixing the leak the mechanics noticed that my clutch pack needed to be replaced and he fixed it on the spot with a new clutch pack and other parts Great Job Service Department and yes I would recommend when buying a bike buy the warranty on a used one it's cheap and worth it roadside pick up new front bearings and new clutch and other parts 50 dollars out the door. Shad, you have a great shop and great employees who keep my bike looking good and running great Thank You to everyone at Black Diamond"

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Wendell Peppers - Marion, IL

"Awsome sales staff. The bike was used by the district manager and was set up with the extras I wanted. A very cool experience I would say don't mess with anyone else go to black diamond they make it happen."

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Matt Sheridan - Owensville, IN

"Larry (sales), Terry (Finance), the guys at the parts counter, the guys in service, the gals up front everyone is AWESOME! It was love at first sight with our 2015 Street Glide CVO! Everyone jumped through every hoop, we've been back for service and great service just like the day we bought the bike. Larry really went the extra distance and earned the sale, and we really could not be happier! I know anything we need will always come to your shop! Keep up the great work"

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Bryan - Newburgh, IN

"The entire BD family is awesome; I have visited the dealership several times since 2010 to purchase accessories and clothes, my brother and a friend purchased bikes from BD so I decided to look at BD first when I wanted to purchase a new Road Glide Ultra. The entire experience was phenomenal; Gordon listened intently to what I was looking to do and what I could afford; the trade discussion with Shad and Gordon was a no-haggle event, they gave what I was looking for; Teri explained the cost and provided details about the Diamond Rider program; E.O. took care of my chrome exhaust needs; Craig explained the service needs. Finally, Gordon willingly shared his impressive knowledge of the 2016 FLTRU. Gordon's genuine concern for safety when using the new features while riding the bike is greatly appreciated. I have been buying vehicles for 32 years and this was by far the best experience; thanks to everyone for making this purchase experience so wonderful."

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Jay - Troy, IL

"I followed Rob Hocking from a previous dealership. Rob has always treated me fairly. I will probably always buy my bikes from him."

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Jacob - Mount Carmel, IN

"I have bought 2 bikes from BD in the last year. Drove 2.5 hours to buy the Ultra Limited and after the experience and deal on it we drove down to buy another bike a month later for our son. EO was great to deal with on both deals and made sure I had exactly what I wanted. Just had 5000-mile service, some upgrades done and purchased an extended warranty and everyone I dealt with through parts, service and office people purchasing the warranty were great to deal with. Everyone at BD is focused on customer service. I will continue to have my bike serviced there. There is a reason I ride 2.5 hours to Black Diamond even though there is an H-D store 5 miles from me."

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Mike Jeffers - Champaign, IL

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Thomas Tenner - Neburgh, IN

"Our trike went into limp mode on Hwy 3. We were on vacation from Iowa heading to Savannah Georgia. We found Black Diamond on the web and called to see if they could pick us up. They were very helpful and sent one of their guys out to pick us up ASAP. Got our trike right into the shop and thankfully it was a pretty simple fix. They were all just awesome! Now comes the unbelievable part...they didn't charge us a dime. This was at least a 70-mile round trip. Who does this anymore? Black Diamond does. We will definitely pay it forward. I sure hope all Harley shops would treat travelers in need of help the same way Black Diamond does. Thanks to Jim and his service dept again!"

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Larry & Tammy Foxworthy - Dike, IA

"We were riding from NW Kansas to Augusta, GA when we had trouble with the Tri-Glide. Jim and his crew in the service department made us a priority and took great care of all our needs. He made us feel like we were the most important customer of the day. Black Diamond HD cared for us like my home dealership, Doerfler's HD."

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John Glidewell - Colby, KS