Black Diamond Harley Davidson motorcycles. Marion, IL, dealer, sales, and service from Black Diamond

Home

Showroom

HOG WILD
WEEKEND
WORD OF THE DAY
HERITAGE

Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

"I LIVE 15 MINS FROM A HARLEY DEALERSHIP.I DROVE 1 1/2 HOURS AWAY TO PURCHASE FROM BLACK DIAMOND HARLEY. THANKS FOR THE PERFECT PURCHASE.RICK GREAT JOB ON THE HELP. BLACK DIAMOND 100% GREAT A+++++++++++++++ !!!!!"

By: MIKE CALVERT CITY,KY

Overall Rating:
Purchase:
Sales:
Service:	N/A
Finance and Insurance:
Accessories:	N/A
Parts:

"I went to Black Diamond HD to get information on the different families in the HD line, with the intent of purchasing my first Harley Davidson. I met with Brian Johnson on the sales floor. Brian went above and beyond in guiding me through the models, based on my lifestyle, physical size, and even my wife's height (6'2"). After two days of test driving some models, asking a lot of questions, I found my Super Glide Custom. I added a windshield, sundowner seat, and backrest, which the service dept. gladly put on for me. Thank you Brian! April, I didn't forget you either. April put together my financing options. What a gem Black Diamond has in her. Go see them, they are the best."

By: Greg West Frankfort,IL

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"I had a problem with the DFO I had purchased at Black Diamond. The manufacturer sent a new one overnight. Mike in service went out of his way to get my bike in and get the new DFO installed. TK and David, the service techs, went above and beyond to get everything installed and working great. Shad worked with Dobeck to take care of the labor bill so it cost me nothing for all of the work. I can not thank everyone enough at Black Diamond for everything!! BTW, Craig in parts always goes out of his way to help me with any purchase or question I might have about parts. Thanks again to everyone at Black Diamond!!!!!!!!!!!!!!!!!!!!!"

By: Brad Herrin,IL

Overall Rating:
Purchase:	N/A
Sales:	N/A
Service:
Finance and Insurance:	N/A
Accessories:
Parts:

"First Class Dealership! When you visit Black Diamond they are like family every visit, never to busy to stop and say hey or just BS a little bit with you. You just can not beat the people at Black Diamond. Keep it up. "

By: Ed Johnston City,IL

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"Fantastic trouble shooting on my Harley at a very reasonable price. We enjoyed shopping and visiting while the service department was working their magic. The whole staff was the friendliest I have found at a Harley Dealership. I will definitely trust Black Diamond with my future Harley Davidson needs. "

By: Steve Mt. Vernon,IN

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:	N/A
Accessories:
Parts:

"I recentely purchased a new Street Glide from Brian Johnson at Black-Diamond H-D. Brian was great to work with and replied to my questions promptly and accurately. I enjoyed my experience in purchasing my new scooter at Black-Diamond H-D."

By: Jon Herrin,IL

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"We have been visiting several area H-D dealerships trying to find the best deal and the best service package possible. When we heard that Shad and Rodney had opened their own dealership in Marion, we just had to visit. Shad remembered me from when I rented bikes from the dealership he used to work at. Shad told us what pre-paid maintenance programs he was offering and told us when we were ready to buy to give him a call. So when the wife said it was time to buy I called Shad and said give me your best deal. Shad's deal was so good the wife agreed. So now we are the proud owners of a 2008 Suede Blue/Vivid Black Ultra Classic. Everybody from the owners, motorclothes, parts, service, finance, have bent over backwards to make everything go as smooth as possible. Thank you Black Diamond for making my two year dream come true! We will be back often for service and accessories, and just to visit because of the very friendy atmosphere. We will recommend Black Diamond to anyone looking for a H-D bike, parts, or service. Good Luck to Rodney and Shad and to everybody who works at Black Diamond for a very sucessful dealership! Mark & Teresa Schnautz.....Olney, Il. "

By: Mark Olney,IL

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"I think its great the way you are offering so much to your customers. I have never had anything less than a wonderful experience at your shop. Before Black Diamond, you never heard much about HD's except the occasional ad on the radio. Now, you guys are in our face, offering a great time just for stopping by. Live music, free food, cheap beer...what more could a person want? Your staff is so friendly and helpful, you'll end up taking home that Harley you've always dreamed of!"

By: leslie west frankfort,IL

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:	N/A

"This was my first Harley I have bought( a 2004 heritage softail).It was on my bucket list. Brian was the best. He took his time and was very knowledgeable with all of mine and my wife's questions, and no pressure at all. April(Finance)was a sweetheart and a professional on all aspects.I had been to that other dealer up the road and after waiting 45 minutes and no help I knew where I was going. BOTTOM LINE.... BLACK DIAMOND ROCKS "

By: james anna,IL

Overall Rating:
Purchase:
Sales:
Service:	N/A
Finance and Insurance:
Accessories:	N/A
Parts:	N/A

"Anyone who is reading this....Black Diamond is the ONLY H-D dealership to deal with! We bought a 2008 Road King Classic. They had to search everywhere for this bike because we wanted a black one & they were scarce. Finally found it, & brought it in. We were out of there with her in minutes. Everyone in the place & in the HOG chapter knew what we were waiting for. They were thrilled to sell it to us, and were as excited as we were. Luc spent lots of time locating this bike & came through.When we walk in the door at BDHD we feel at home. Very at home! Thanks for making this place a hit! You are all awesome, thanks,Jack & Marsha"

By: Jack & Marsha Zeigler,IL

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:	N/A
Accessories:
Parts:

"Black Dimond is grade "A". I was looking to purchase my first bike, Luke and April answered every question and treated me as family. They truly helped make this a pleasant experience. I will definitley be back in the future. I've become a faithful lifelong customer of Black Diamond. Thanks so much guys."

By: Christopher S. Grantsburg,IL

Overall Rating:
Purchase:
Sales:
Service:	N/A
Finance and Insurance:
Accessories:
Parts:	N/A

"it was a very respctful and friendly atmesphere.its a very nice shop."

By: joey herrin,IL

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"I have never been treated so well by any dealership car,boat,motorcycle ect.. as I was by your entire staff at Black Diamond. Rick was so helpful that I ended up buying two bikes in three weeks and poor April had to pull it all together. They delivered my bike to my front door almost two hours away and paper work was done on my back porch. When the bike arrived I had a question about an adjustment and Shad, the co-owner called me personally. I never had that happen before either. Bottom line-- I would never purchase a bike anywhere but Black Diamond no matter how far the drive is. Everyone there was concerned that I was happy. That's a rare thing these days...keep it up Black Diamond. You get an A plus in my book......thanks, Matt Anders"

By: kenneth m highland,IL

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"FINALLY!! an outstanding local H-D dealer to do business with!! SHAD and all the employees are first rate at Black Diamond,and will be recieving a lot of my business..no more shopping or calling around..B-D is a one stop shop!! CONGRATS ON BEGINNING A GREAT H-D DEALERSHIP!!!!"

By: eddie johnston city,IL

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"I WANT TO THANK BLACK DIAMOND FOR THE GREAT PRICE ON MY BIKE. THEY KNOW HOW TO TAKE CARE OF THE PEOPLE SERVING IN THE MILITARY AND THEIR COMMUNITIES. THANKS!"

By: JAMIE PINCKNEYVILLE,IL

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"My husband and I recently bought a 1200 xl custom 05. Everyone there was wonderful. They all treated us very nicely. Rick ROCKS!!! We are truly bike beginners and he encouraged us to just give it a try. We have to start somewhere! Thanks to EVERYONE! We love our bike!!!"

By: Don and Kelly Opdyke,IL

Overall Rating:
Purchase:
Sales:
Service:	N/A
Finance and Insurance:	N/A
Accessories:	N/A
Parts:	N/A

"Bought a Softail Custom. The salesman (Rick) was awesome. The owner Shad came out and spoke to us one on one which made us feel like family. April and Rob were also very helpful. The girls behind the counter were helpful with all of our apparel needs. Keep up the good work. Thanks again, Tim and Lori Dock"

By: Tim and Lori Marion,IL

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

By: charles west frankfort,IL

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"Outstanding customer relations. No pressure or hassle. Very comfortable environment. You are treated as one of the family even if you don't own a Harley. Thats what it comes down to, true respect for and towards the customer. Thanks for the great day and my great ride!!!!!!!"

By: James West Frankfort,IL

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:	N/A

"Bought an 86 sporty back in Feb 08 from you guys to play with, got it all done and my wife wanted it. Came back in April and was in and out in under an hour with 07 1200 nightster. The bike is badass.....love it. Thanks again"

By: Tony herrin,IL

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"March 2007, my husband and I bought a 2007 Softail from a HD dealer just up the road from Black Diamond. The bike was a lemon. We had multiple problems and complaints. The other dealership was unwilling to listen or help make it right. Luckily for us, Shad was our salesman. So when we heard he was now out on his own, we wanted to congratulate him. We rode the "hunk of junk" down to the grand opening in September. Shad remembered us immediately even on that busy day. We started talking about all of the problems we were having and he said,"Let's see what we can do to make you happy". We traded that bike in on another one. We couldn't be happier. We will never go anywhere else. These guys are amazing. Thanks to all. "

By: Jessica Nashville,IL

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"I just bought an 05 Heritage from Black Diamond. This is the second bike my husband and I have purchased from Shad. This one is mine, though!!!! Everyone was great with helping me. Being the typical woman, I kept changing my mind(I honestly couldn't help it, all the bikes were awesome). The staff was very patient and understanding. They kept telling me to take my time and pick the bike that I felt was perfect for me. Wanting to get the best deal I could, I went to several other dealerships and these guys cannot be beaten on the price. They are unbelievable! I just can't brag enough on these people. Shad and Rob are just all around great guys, and April made the financing so easy. My husband and I not only got great deals on our bikes but we made some really good friends. We can't wait for the warm weather so we can spend some Saturdays at the partys they host at the dealership. Thanks again guys! I LOVE my bike!!"

By: Candy Junction City,IL

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"I recently purchased a new 2008 Street Glide from Black Diamond, Shad and Rick were both a class act, honest and very helpful throughout the visit. Since the purchase of my new bike I have sent two of my friends who also purchased bikes from them."

By: bob centralia,IL

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"BLACK DIAMOND HARLEY IS FANTASTIC.....I REALLY DONT KNOW WHAT ELSE TO SAY. MY MOTORCOP BUDDIES AND I HAD OUR 2006 ELECTRAGLIDES SERVICED HERE AND NOW OUR 2008 E/GLIDES WILL BE. MARK AND ALL THE GUYS IN BACK GOT US IN AND OUT FAST, THEY ARE TOP NOTCH. SHAD AND RODNEY ARE DOING IT RIGHT. THE STAFF UP FRONT ARE GREAT,ALWAYS FRIENDLY AND NEVER PUSHY. I WOULD AND DO RECOMMEND BLACK DIAMOND HARLEY TO ANYBODY LOOKING FOR A BIKE OR ANYTHING."

By: dave marion,IL

Overall Rating:
Purchase:	N/A
Sales:
Service:
Finance and Insurance:	N/A
Accessories:
Parts:

"When my wife and I were looking for a bike we drove everywhere looking for the right bike and the right dealership. I could have bought a bike at my local dealership, but after the service we received from Luc, we decided to make the 1 1/2 hour drive to Black Diamond. We couldn't be happier about the service we received and will gladly make the trip down there for any maintenance. This is the only dealership I will ever by another bike from!!!! Thanks again Luc, Erik and Mark!!!!"

By: Mike & Lisa O'Fallon,IL

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:	N/A
Parts:	N/A

"Last night we bought a new bike, and the entire staff was great! Rick was our salesman and he did an awesome job, they stayed after to make sure we could take our bike home last night. We had our little boy and Rick kept him occupied while we signed the paperwork. Everyone was GREAT!! Thanks for making our experience the best it could be!!"

By: Hillary Pittsburg,IL

Overall Rating:
Purchase:
Sales:
Service:	N/A
Finance and Insurance:
Accessories:	N/A
Parts:	N/A

"We just stoped by to look and the next thing I know Shad was running an app for me. I was a nervous wreck but Shad was so calm and non pressuring that he made me lose the nerves. I remember when he said I was approved I said, "Oh God!" I am now the proud owner of a Sportster 1200 Custom and can't wait for the weather to get better so I can ride. To Shad and the whole Black Diamond crew...Thank you so much for making this an easy unstressful experience for me. I will tell everyone I know to make the trip down to see you guys."

By: Shari Lebanon,IL

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"Recently purchased a Sportster, Luc did a great job of no pressure sales. For anyone looking to buy, Luc is the man to talk with. April did a great job on the financing & insurance side of the purchase. Then came Andi. She helped my wife & I find just what we wanted in clothing. My wife & I left feeling like we had known everone at Black Diamond for years. Southern Illinois sould be proud to have such a business right here in our back yard. Thanks again for everthing, and welcoming us to the "Black Diamond Family"."

By: Don Ozark,IL

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

By: scott tilden,IL

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"Shad and the entire staff at Black Diamond are the most helpful, pleasant, and knowledgeable dealership we have ever had the pleasure of dealing with. My husband (Jason) got exactly what he wanted due to the wonderful service Black Diamond has. They made it so easy to buy our 08' Street Glide. I even think they were just as excited about it as my husband was. We felt that they really appreciated our business, and that they weren't just trying to get a sale and then get us out the door. Thanks again. Colleena"

By: Colleena Shelbyville,IL

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"I just purchased a 2003 V-Rod from the Black Diamond gang. I must say that this is the best experience that I have ever had in purchasing a vehicle. Both Rodney and Rob went out of their way to insure that I got the right bike for me. April did a fantastic job in getting our financing and insurance taken care of. And then came the best part of all...she announced us as the newest members of their family and my kids got to take turns blowing the mine whistle. They were thrilled. I would recommend them to anyone. There is no longer any reason to drive out of the area to another H-D dealer. Give them a chance...you will not be disappointed."

By: Brian West Frankfort,IL

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:	N/A
Parts:

"I just bought a 2008 Classic and I love it!!!! Everybody there was helpful in finding the bike we wanted. All the parts we ordered were in on time and what a fine job of intsallation. The bike looks great and everybody comments on it."

By: Dan Mount Vernon,IL

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:	N/A
Accessories:
Parts:

"i bought my first harley through cambell's and i thought they were nice but i traded my sportster in for a street bob and the service was even better. the staff is so friendly that when i bring in my fiancee and my one year old daughter everyone tlaks to them like they are family and that makes us feel very welcome i would recomend you to anyone i know"

By: Brandon Crab Orchard/Marion,IL

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"The sales staff, especially Luc, was great to work with and I felt that I got a good deal on my trade. April in finance and insurance was also very helpful, and had the paperwork ready in record time. "

By: Chris Murphysboro,IL

Overall Rating:
Purchase:
Sales:
Service:	N/A
Finance and Insurance:
Accessories:	N/A
Parts:	N/A

"This is our second bike that we've bought from Rob. We feel like we're not just a dollar sign here. They treat you like a friend, not just a customer. Great to do business with and we will buy from them again. "

By: Tara and Brad Mt. Vernon,IL

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"JUST WANTED TO SAY THANKS TO ZACH,SHAD, AND APRIL FOR BEING GREAT TO DEAL WITH ON OUR '05 WIDEGLIDE THAT WE BOUGHT THIS WEEKEND. NO PRESSURE SALES (THE WAY IT SHOULD BE) AND THE BEST EXPERIENCE I HAVE EVER HAD AT AN H-D DEALER. KEEP UP THE GREAT WORK GUYS AND GALS."

By: ROB MARION,IL

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"My brother Frank and I dealt with Campbell's. We both, along with Frank's sons, will continue to do business with Shad and Rondey. Thanks guys, you are great for Southern Illinois. We also appreciate some of the best mechicanics in the area; Dave and T.K. Oh yeah, Mark, you're O.K. too."

By: Wayne Benton,IL

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"Awesome service and friendly, no pressure sales. Thanks!!!"

By: brandon marion ,IL

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"You guys were great. I have been buying Harley-Davidsons all of my life and never have I had such a great experience. Also I would like to agree with what you said in you advertising... "There ain't no party like a Black Diamond party". Your grand opening was unbelievable. Keep up the great work. Why a person would buy anywhere else is beyond me. Thanks again, Larry"

By: Larry West Frankfort,IL

Overall Rating:
Purchase:
Sales:
Service:
Finance and Insurance:
Accessories:
Parts:

"Doing great so far. You have allowed me to do business in Marion rather than riding elsewhere. It really seems like you have a customer service oriented attitude. Welcome To Marion!!!!!"

By: James Energy,IL

Overall Rating:
Purchase:	N/A
Sales:	N/A
Service:	N/A
Finance and Insurance:	N/A
Accessories:
Parts:	N/A

"My experience buying a motocycle with black diamond was outstanding. They treated me fair and were up front with me during the whole buying experience. I will recommend their dealership to everyone I know."

By: Matthew Mulkeytown,IL

Overall Rating:
Purchase:
Sales:
Service: