SUMMER HOURS MON-SAT 9-7 SUN 11-4 SERVICE HOURS MON-SAT 8-7 SUN 11-4
Testimonials
At Black Diamond Harley Davidson, we are committed to providing excellent customer service. Our Black Diamond Harley Davidson sales staff will treat you like family. We are passionate about Harley Davidson Motorcycles and the people that ride them. Please read some of the reviews that have been given by our loyal Black Diamond Harley Davidson customers. Thank you for chooseing Black Diamond Harley Davidson for all of your Harley motorcycle needs.
To add a testimonial of your own about your experience at Black Diamond Harley Davidson, submit it on the Customer Survey page.
"I broke down on my 01 Ultra just north of Paducah on my way home from Tn. The folks at the dealership down there in Paducah said they couldn't see me till the 31st of July. Mind you that was almost 2 weeks away and I'm 800 miles from home. I contacted the great folks at Black Diamond and got me in the very next day! One fried stator and rotor later, I was back on the road again. I road 750 miles to my home on friday and didn't have any problems what so ever. Ya'll went far beyond the call of duty and I haven't stopped talking to people about ya'll since I left your shop! Thanks again and will see you the next time I ride through!! Special thanks to Randy for the good conversation and helping me to pass the time during repairs. Ride em like ya stole it but stay safe. Thanks again, Tattoo Dave"
By: David Crystal,MN
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"Recently a good friend of mine purchased a 2010 Street Glide. I believe my good friend was treated fairly. I also heard about Shad "taking care" of another friend who had a flat tire. Shad has class!!! When it comes time for me to purchase another bike, I will definitely try do business with Black Diamond H-D. By the way, the whole staff is great. Best authorized dealership I've ever walked in! Keep up the great work and never change."
By: Rodney Chester,IL
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"Early Spring I wrecked FLSTC and messed the bike up pretty bad, BLK D came to our home after the bike was taken there by tow truck,picked the bike up and took it BLK D, I was taken to the hospital via Ambulance, their service dept kept me informed of the parts as they came in, they also promised me my bike would be ready for the Illinois Hogg Rally and it was!!!!
The men in the service dept are fab! what customer service is given everytime you go to BLK D!! I can't thank them enough for all they did, and how fast it was done,,,my bike was in the shop prob 3weeeks,,,
From the moment you walk in the store till you leave its great! The Zimbro's know how to do it right! thank you...
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By: M W Frankfort,IL
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"We researched and looked for a ride for awhile. We were going to settle for a ride that we were not happy about but we really wanted a Harley. Due to a friends suggestion we went to Black Diamond HD. They went out of their way and may us feel special. Not only did they get financing where we wanted it but they also found us just the right ride. We highly recommend Black Diamond HD and also ask for Zack. He was Great!!!!"
By: Laniel Clubb,MO
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"My name is Bob and I'm from the Chicago area. I was traveling Saturday June 26 with my wife, my nephew, his wife, and a friend. We shopped, met some fellow bikers, enjoyed the weekly Saturday event and headed out to the wineries. We pulled out and then it happened, 4 blocks away and my 1999 Road King just cutout. I coasted onto the shoulder feeling sick. I called Black Diamond hoping they could help. Two trailers arrived within 5 minutes! I'm pretty sure the guy that helped me was named Kent. He was nice and loaded my bike up immediately. My wife and I rode back to the shop where two guys were waiting with gas can in hand. they gave me some gas and I was good as gold, all at NO CHARGE! All the guys were great. I thanked everybody and I was able to join my group and continue on our vacation. This was the best service experience ever and I'm a Black Diamond fan for life! Big kudos to all you guys, YOU ROCK!"
By: Bob Orland Park,IL
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"O.K.
My wife Birdie and I were there Saturday.. I needed my back tire ballanced...I told J. Cash....he took me to service..... they were booked... but they worked me in thanks to J. Cash's help. Let me tell you the balance job was absolutely "mint" perfect . The morrors on that bike were crystal clear [ no vibs ] at 100 miles a hour..... we drve 174 miles sunday and were astounded at how smooth it rode... THANKS J. CASH and THANKS SAERVICE DEPARTMENT..you peoiple are wonderful.....P.S. Mr. Cash let us hav a loner to go get lunch on.... THANKS for that gesture as well ! ! ! ! I won't talk about me having to take my new shirt I bought - off - so the girls could take the beeper thing off.... love the shirt ! ! ! ! "
By: Mike Fairfield,IL
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"Best place to purchase your Harley. Got a really great deal. The staff there is awesome. You can't go wrong at Black diamond. Thanks to you all for a great buying experience. Sam Pasquale 2001 Fatboy."
By: Sam Taylorville,IL
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"We traded our 2004 Electraglide for a 2010 Heritage Softtail. We were very pleased with how kind and helpful the staff were to us. The staff that picked up our bike at our home were very cooperative and understanding. We will recommend to anyone Black Diamond, in our book, they are tops. "
By: Pamella Marion,IL
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"totally awesome, it is rare nowadays that I am blown away by anyone with their kindness,compassion and knowledge. black diamond is that exception! I dont know why anyone would buy anywhere else, I saved thousands on my new ultra limited and everyone was so helpful and friendly without being pushy. Syan,Bon,the ladies in motor clothes and especially Rob and April Hocking could not have made my buying experience any better! You guys are the best and I love the bike. I cant wait to wear it out and buy another one! thank you, thank you, thank you."
By: bob mount vernon,IL
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"this was an awesome experience buying my first harley definetly went to the right place thanks blondi"
By: nicholas marion,IL
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"A friend brought me here after I had a few bad experiences other places. This place was awesome, we were offered test rides before we even walked in the door. I was shown everything I wanted to see and we were even there all day long, and was never pushed for a decision. Got plenty of extras for an amazing price. All the people were absolutely amazing. I would recommend them to anyone. Thanks so much for the excellent experience and an even better ride."
By: Jeremy Terre Haute,IN
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"Awesome is all I have to say! Sales,Finance,Service,Parts & Accessories and the Clothing departments were Firing On All Cylinders from the first time I walked in the door and every time thereafter. I was not surprised after reading what all other Black Diamond FAMILY Members had to say about their experience. Luke Bethel my Sales Professional always treated me with respect. Luke was patient and low pressure during my selection process (over 1 year) I was a pest and he kept greeting me like it was my first time in the door. April Hocking made it all happen in the finance office and she was and still is a pleasure to deal with. Service Has been GREAT! I Love My 2008 Night Train and I will purchase again from Black Diamond. (Luke Maroon Street Glide with ABS and XZILON Paint and Seat protectant & Extended Warranty of course) Thanks Again! Rodney,Shad,Luke & April
John Eaton
Benton,IL."
By: John Benton,IL
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"i seen this passed week in daytona that you are sponsoring a flattracker. i think it's great that you are getting involved in such a family orriented sport. "
By: Kate Evansville,IN
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"i want to say i have bought 4 bikes from these guys starting with a 2009 superglide custom then i went to an 07 sportster then to a 2000 road king classic and now back on an 06 low rider and whoever reads this and is a big low rider fan buy the red 06 low rider they have here at this place its a kick ass bike and a lot of fun it was my second harley and these guys are really great to deal with and really great people really nice and everything. Black diamond will take care of you and dont hesitate to talk to shad, zack, or rob hocking"
By: John Keenes,IL
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"I HAD ONE OF THE GREATEST EXPERIENCES OF MY LIFE PURCHASING THE REAL AMERICAN DREAM AT YOUR DEALERSHIP. THANK YOU FOR BEING THERE AND SUPPORTING MY PURCHASE. I WILL CONTINUE TO COME BACK FREQUENTLY FOR VISITS AND PURCHASES. I ALSO HIGHLY RECOMMEND SYAN AS A GREAT FREIND AND SALESMAN. THANK YOU GARY SHACKLES."
By: GARY BLOOMFIELD,MO
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"The most friendly staff and thay go out of thier way to help you. The parts desk has outstanding service. But most of all when i come to black diamond HD I HAVE A BLAST.
THANKS FOR THE GOOD TIME GUYS"
By: Ryan sparta,IL
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By: Anonymous norris city ,IL
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"We just purchased our first Harley and everyone at Black Diamond was great! We did shop around and nowhere else was the staff as friendly and attentive as the Black Diamond family. From the moment we got out of our vehicle we were treated like old friends! Thanks Shad, so much, for leaving your meeting to talk with us. The tour was a great touch. We will definitly recommend you and look forward to riding weather so we can enjoy all the events you sponsor! See you soon! "
By: missy beckemeyer,IL
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"I traded for a 2010 Heritage in late January. Now I know what it's like to to be treated like a rock star!
Thanks to all at Black Diamond.
Carl"
By: Carl Scheller,IL
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By: Ron Marion,IL
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"When we went there for the time the people who worked ther was very helpful and polite and freindly and was ready to answer and question we had to ask.Gordon Wilson went out of his way to do anything to make us happy, Maggie Mae was very helpful to me to show me anything I want to see. We had went to other Harley Shop's but did not compare to the people in Marion, Il Everyone at the Marion Store was very helpful, freinldy,polite. When the time comes to trade off Marion will be the only place we will go We thank everyone at the store a special thanks to Gordon and Maggie. Thank you all Cathy Furlow"
By: Valley Sesser,IL
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"I've spent 20 yrs in the car biz. I know how professionals act. When purchasing my first "new" Harley I checked locally then got online. From my initial email answered promptly by Gordon, he was by far the most professional of any of the other dealers. Rob was right on top of securing my new bike once the deal was arranged, and even though I paid cash April was fantastic and very professional. She didnt even beat me up much when I didnt buy a warranty (which I do recommend just couldnt spend the money right now). From the ladies up front greeting me to everyone I met throughout the store everyone made me feel like my purchase mattered. Eric did a great job juggling 3 customers at the parts counter and still got me hooked up with some accessories. If anyone reading this has yet to experience what I did email me at rwludlow@hotmail.com. I will be more than happy to share my experience with you. Thanks All!!"
By: Rich Dalton City,IL
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"last harley that i had,was back in the early 70's. rode metric bikes until now. bought a 07,1200 sportster that was all messed up and i knew very little about harleys. the guys at the service and parts counter took the time to explain and show me the answers to my many and sometimes, dumb questions. i'm sold on harleys and most of all,black diamond and all the staff!"
By: kenny murphysboro,IL
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"The guys and gals at B.D. are the best. And what's the adage, when you have the best to heck with the rest. Blondi and the whole staff rock. Nuff said. "
By: zoorl carmi,IL
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"What can I say, just a great, great experience when you purchase a bike at Black Diamond. From the laid back staff and atmosphere, to the 5 star personal treatment you recieve from everyone as soon as you walk in the door. I would, most definately, recommend BDHD to anyone looking to purchase a new or used Harley Davidson motorcyle in the near or distant future. You will wonder why you ever shopped anywhere else.
Thanx so much to Shad and the entire staff!!!
Don"
By: Don Mattoon,IL
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"I purchased a 08 Ultra (not from Black Diamond) and asked my local dealer what a regular 10k service would run, I was told $370.00 and the hourly shop rate just went up. I had visited Black Diamond in the past and was welcomed by all the staff that I spoke with. I decided to call Black Diamond to check on their service prices. They charged $289.00 for my 10k AND I had purchased a set of heat exhaust shields at my local dealer and was told by parts dept. (piece of cake to install) wrong!! I asked Black Diamond if they would go ahead and install the shields even tho I did not purchase them there and they did with a smile...NO CHARGE either just happy to do the 10k. Black Diamond Service Department "thank-you", I will be back for the rest of my service needs and if I decide to purchase a new bike again or buy any accessories I will definitely make you my last stop.."
By: Charles Marissa,IL
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"A close friend of mine told me that if I wanted to purchase or trade a bike, Black Diamond was the dealership in our area where I should be looking. I contacted them on line with my plans to upgrade and was contacted by Syan, a recently new sales person who had just transferred up from a dealership in Florida. Syan's attitude and willingness to please stayed with me until I was satisfied with my pick and purchase of a pre-owned FLH. He and the rest of the staff took care of the necessary paperwork, loaded the bike on my trailer for me and checked with me after I returned home just to see if I made it safely and without indicents. I met the owner of Black Diamond who made me feel like we had been friends for years...and I am sure we will be from here on. All of the staff members were friendly and polite and truly made you feel as if they really cared about the dealership. This is by far the best I have been treated at any vehicle dealership and am looking forward to returning for service to my bike when necessary. Thanks to all for a wonderful experience. Sincerely, Porter Singer."
By: Porter Albion,IL
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"I tried to deal with other dealerships and didn't have any luck. As a last resort I called Black Diamond and spoke with Rob Blondi in sales and April Hocking in the finance department. To make a long story short, I was advised if I wanted a bike they would work with me. Well, they did and rode home on 2010 Heritage Softail Classic. Do yourself a favor and start here first!!!!!!"
By: Anonymous Poplar Bluff,MO
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"Started looking for my first Harley by getting prices locally. Called Black Diamond and made the entire deal on the phone and took delivery a couple of days later. They beat everyone elses price and were very upfront and honest to deal with. I wish I lived closer!"
By: Joe Washington,IL
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"Well my new family at Black Diamond,You did it again.My son came in and bought a new scooter.Tommy is 21 years old and he was treated as an adult.Tom went in with out me and gordon was just as pro with him as he was with me.Gordon as a salesman learns about you as a person and steers you to the bike that fits the person,he is not there just to sell the most expensive one on floor.Tommy bought a dyna instead of a sportster.as that tom is 6'2" and 260 he just did not fit on a sportster.after tom picked out his dream bike Rob and April worked there magic and tommy rode out the same day.I will never buy from another dealer.Keep this up and you folks will need a new building to have all your extened family to come by and visit.THANK YOU EVERYONE AT BLACK DIAMOND!! The Holtzman Family"
By: Jack Vienna,IL
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"Black Diamond is the best Harley Dealer in the country by far the most friendliest. The owners and sales staff there are world class. There is no pressure to buy anything even tho you are met shortly after entering to see if they can help you. I have been to another dealer four times and have yet to have any staff there offer to assist me for anything.I will not be returning to that dealership.
Black Diamond is the best, If you want to check out the best Harley Dealer in the country, go to Black Diamond. Meet the staff and talk to Mindy. She is super great to deal with, you won't be disappointed. "
By: Jim Cypress,IL
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"WELL HOW DO I PUT THIS IN WORDS---(Here goes my best shot at it!!!!!!!!!) WHY WOULD YOU WANT TO BUY ONE ANYWHERE ELSE--AWSOME SALES STAFF--SERVICE DEPARTMENT THAT ROCKS--PARTS STAFF THAT KNOWS WHAT YOU WANT AND NEED--AND THE GUYS AND GIRLS THAT WORK THERE,WELL FIND OUT THIS OUT ON YOUR OWN AND AFTER YOU DO(ask yourself WHY would I want to BUY any where else!!!!!!!!!!!!!!!!!!!!!!!!!"
By: Tommy Windsor,IL
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"A 27 year crotch rocket guy bought a Harley! I bought my last one off the showroom floor, and got nowhere near the family treatment I got at Black Diamond for an '01 Dyna Wide! I left there with a new baby and several new friends. If I need anything, I will definitely take the hour drive to go back. Thank you guys for welcoming me into a new family! DPG"
By: Patrick Paducah,KY
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"I have never been treated as great as i was at Black Diamond.Everyone made you feel as if you have been friends for years.My wife and i had been in many times just to look.When we would come in we were greeted and asked if there was anything that they could do for us.We allways told saleman we were just looking,there was no pressure on trying to sell us anything.If we had any questions anybody in dealership gladly answered.We ended up buying a bike from gordon.If you are reading this and looking for a harley black diamond is your dealership hands down.I would allso reconmend gordon as a salesman.He has the knowledge to know what you are looking for and will steer you right,he let us ride all the bikes we wanted.I have never been happier to spend my money than here.THANK YOU Black Diamond and gordon for my new ultra classic."
By: Jack vienna,IL
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"We just purchased our 1st Harley Davidson motorcycle. It was a great experience at Black Diamond. Our saleman, Luc, was great to work with. We would recommend Black Diamond to anyone! Thanks so much for the great service! We will be back!"
By: Danny & Stephanie Herrin,IN
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"You guy's are the best. Finally I have found the Harley Dealer that I want to be associated with. Rob Hocking and the whole crew made me feel just like you had known me for years even tho it was my first time at Black Diamond. If your dealership doesn't get the big head because you are the friendliest that I have ever been too then you will excell to the top in the Harley Davidson world. Don't change and stay just like you are. I'm happy with the whole Harley experience thanks to a top notch Crew at Black Diamond. "
By: Terry Mount Carmel,IL
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"I had an AMAZING experience at Black Diamond. I have several friends that purchased bikes from here. I had a Honda Shadow 750 and enjoyed it. My wife recently decided that she wanted to start riding and wanted me to have a bigger bike...believe it or not SHE sent me to black diamond! i walked and and talked to Zach and told him exactly what i wanted and what had to happen for me to walk out with a bike. Zach and the entire crew worked very hard for 2 different days to find a bike and a payment that worked for me and them. they were very patient and extremely helpful. needless to say after 2 days, many hours, and several test rides i walked out with a great bike (2005 Dyna Super Glide) a payment i can afford, 2 tshirts and a gift card with nothing out of my pocket!! I will absolutely be returning to Black Diamond for my next bike and send all my friends to them! they did an amazing job!"
By: Kevin Herrin,IL
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"Good People at Black Diamond Harley Davidson, A big Thank You to Rodney, Shad, and Gordon for giving me a deal I could not refuse and putting my wife and I on the Harley of our dreams. We will miss our friend Buster, He was one the GOOD ONES!!!"
By: Rod Mt.Vernon,KS
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"Some friends and I were coming back to North Carolina from the Sturgis rally. When one of the bikes wouldn't start after a gas stop, we detemined the cause was bad (old) battery. One call to Black Diamond and Eric (parts) put a battery on cherge for us. We unloaded one bike and rode to the dealership and purchased the battery. Bike started and we are back on our way. I forgot Eric (parts) last name but a bigh THANK YOU for all your help. Harley-Davidson does have the BEST dealership network in the world...to go with the best motorcycles in the world."
By: Anonymous Concord,NC
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"My 3-4 experiences with Black Diamond have been outstanding. From the first visit, just looking to see what was out there and nearly a year away from making a serious purchase, I received courteous, professional service and attention, without the high-pressure sales push. This past Sunday, I made Black Diamond my dealership of choice, getting top notch sales and financing service, and was sent home with "Lola"... my 2009 Heritage Softail Classic. Thanks, Black Diamond, for making it my pleasure to do business with you guys. :)"
By: Vern Scott City,MO
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"As another dealer myself....I can say these guys are top notch! Shad and Rodney are two of the greatest and nicest guys in the business. Shad thanks for makin the Dealer Show so much fun...Me and Kara had an excellent time with you and the girls...We owe ya!"
By: Scott Kewanee,IL
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"this is a family owned business,they are great people and are strait shooters,Buster was one of the big reasons i bought my new ultra classic at Black Diamond every time i go in their i looked for his smiling face but they are good people and i plan on doing my business until i quit riding..THANKS BUSTER FOR ALL THE MEMORIES YOU ARE TRULY MISSED..............."
By: Frank Carmi,IL
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"Just want to say that Black Diamond welcomed my wife and I with open arms when we got our scoot and everyone at Black Diamond is very helpful and I just want to say that i love to be treated like family everytime i walk in to the store and thats how it should be. So to everyone working at Black Diamond I just want to thank you and keep doing what your doing cuz it is working.... "
By: Tommy Buncombe,IL
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"I went to buy a tee-shirt and left with a bike. I had wanted to buy a Harley for 20 years, thinking it was out of my price range. But, I was surprised to see otherwise. Sales person was knowledgeable, friendly, accomodating, and the price great! and payments WAY less than I thought. Financing and insurance was so easy, wait a little too easy, so much so, I wanted a tee-shirt, got that free and a bike to boot. Thanks guys, a 20 year dream....met!!!!"
By: dan makanda,IL
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"Wanted to say a BIG Thank You to everyone at Black Diamond for all the help with the purchase of my first Harley! Special thanks go to Rob Blondi for his patience in answering all my questions and helping me find just the right bike... the new XL1200 Nightster. I absolutely love it. You guys are great!"
By: Kathy Jonesboro,IL
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" O.K. We have never been treated any better in our lives ... by any establishment ... we have ever come into contact with . We [ my Wife and I and my Daughter in law ] felt welcome from the get - go. Persons we met so far are Jarrod Cash , Shad Zimbro , April , E.O. and anothe nice looking lady and her husband - didn't get her name. Thanks "E.O." for putting the drink holder on at the last minute.... pretty sure you sweated your privates off. Hey.. "E.O. " you didn't go blind .. did you... she can't help it ... it was to hot for her to wear her Marine Corp. jacket. You were a perfect gentleman about the whole thing , any as well tell you any time she helps us out its pretty tough. Good job "E.O." I'm a thinkin real serious bout comin down to eat B-B-Q and drink beer with you all.....until next time THANKS a bunch."
By: Mike Flora,IL
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"My First Harley & My First New Motorcycle. Excellent experience. Brian Johnson, my salesman, was very knowledgeable & helpful throughout the entire process. Couldn't be more satisfied."
By: Eric West Frankfort,IL
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"My husband and I were planing a 4day bike ride, to NC and I needed a few things, Domanie your sales rep was fab, she sold me what I needed, and told me about the product, and bottom line the product was great. Well then a fews days before the trip I came back and asked her to help me with a Jacket! Im 6'1 hard to fit in the arms! she spent the time with me helping me with jackets, and well bottom line she did a fab job again! Thanks SO MUCH!!!!!"
By: Maureen S. illinois,IL
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"This is the best HD dealership I have ever dealt with. You go back months later and they rememember your name and make you feel at home. I drove 179 miles from Ky because I would rather deal with them anyday over 4 rivers and Buds. Shad is great, you cant beat the clothing saleswomen and April is the best finance woman that ever lived. They are busy so there is some wait time, but Shad's Dad (Buster) or EO at the parts counter can keep you entertained. The store is not the largest but when you leave you will feel like it is a place that you can visit anytime and feel at home. You wont be dissappointed"
By: Anonymous calhoun,KY
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"have been going to Black Diamond off and on since they opened up looking at what they had in stock for a purchace .. went in on may 22nd and my dreams finally came true.. Mindy was very helpful and knowledgeable on all the bikes in stock and was very nice and helpful in picking up my new ultra glide classic!!!
thanks a million mindy !!"
By: Brian McLeansboro,IL
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"my husband & I was going to a movie halloween 2007 killin time before movie started and spotted a used costum fatboy in the colors we love to say we never made to the movie that night Robert rode the bike home. in April of 08 went another movie and just killin time again and bought my sportster. then halloween that same year we trade the fatboy in for a ultra classic for robert. and christmas i traded my sportser in for my street glide. andwe our very happy with the bikes when we get to ride. Luc and all the staff are great. "
By: Zula galatia,IL
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"I purchased my first Harley from the local dealer in 2005. I never felt like they showed much interest in me after the sale. From the first time I walked into Black Diamond everyone has been great. Shad is doing a wonderful job and takes the time to talk with customers. I purchased 2008 Rocker-C earlier this year and love it! I will continue to do my business with Black Diamond and recommend to everyone!"
By: Larry Trilla,IL
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"well brian and shad did it again,they went well above and beyond what was expected.i had already purchased a fatboy from them months ago,but wanted a new bike.told them what i wanted,and they made it happen.they gave me top dollar for my trade,and a killer deal on new heritage.if u want cheaper prices and better service,this is the place to do business.eric in parts is the poop,he will work with u to make sure u are happy when u leave,and will do what ever it takes to get u the parts and accessaries u want and need.as far as we are concerned,black diamond is the only harley shop i will ever do business with........shawn and natalie kinder"
By: shawn chaffee,MO
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"We just purchased a 2009 Heritage softail. This was our first purchase and we really enjoyed the experience at Black Diamond dealership in Marion,Il. We will recommend all our friends and family to visit Black Diamond. The friendly sales and staff were very helpful and still are very helpful everytime we are at the store , which is often! Black diamond thank you for treating us like family!!"
By: Debbie West Frankfort,IL
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"I would suggest anyone to go to Black Diamond to purchase a bike. I purchased my first harley from them and i love it. the girls were sweet and the salesmen were very helpful but not as cute as the clothing gals. haha. I can be gone for weeks and come in and chad (my salesman) will make it a point to talk to me and ask how that new bike is doing! Bike is great and I love it. I will never own nothing other than a harley. The people at Black Diamond changed my mind about my old CBR days. I appreciate all the help everyone gave me with purchasing my bike. I hope to see you at blessing of the bikes. I will try to make it a point to come see my HD family at Black Diamond ASAP!!!"
By: brandon dongola ,IL
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"I recently purchased an '05 Road King...Having looked over several of the different models I decided on this particular one. Rob Blondi and April and Rob, The Sales manager, all ensured that every inch of the bike was shining like the sun....careful to explain everything and it function I found Rob (both of them)very knowledgable and insideful to answer any questions I had..Thanks guys I wil keep doing business with you!!"
By: Pete Du Quoin,IL
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"I've been looking along time to buy my Harley, Blackdiamond made it possible. I have never felt more welcome anywhere than I did at your dealership. Thank You for everything you have done for me. I will be back and tell everyone I see to come to Blackdiamond for a Harley.
Thanks agin,
Tim"
By: Tim clay city,IL
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"Just bought my 4th bike from Black Diamond, as usual they remain the best. Just can't beat these guys reguardless of where you go.EVERYONE THERE ARE JUST THE BEST. THANKS GUYS FOR ALL YOU DO. BOB"
By: bob centralia,IL
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"its nice to not have to drive to mt vernon to visit an hd dealer. finaly an owner and staff that are interested in selling anything not just a new $20,000 bike. its also nice to walk in and be greeted your friendly staff. THANK YOU VERY MUCH!"
By: marty marion,IL
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""I want to thank Shad for spending so much time with me on that Saturday that I bought my first HARLEY. I appreciate his help in answering all my questions in my decision making, He has so much to chose from. I finaly decided on a 2009 Electra Glide Standard. I live 30 minutes from another dealer and drove 2 hours to Black Diamond and would recomend them to everyone."
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By: Tony Brownstown,IL
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"Recently bought a Road King from Black Diamond and I am a very happy man. Just wanted to say thanks for excellent help in making a dream come true. I feel like I made the right choice in a Harley dealer so far and will recommend my friends make the Black Diamond choice."
By: Stan Ridgway,XX
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"I bought my first Harley with Black Diamond and you wont find a better dealer anywhere. The staff is awesome and so willing to go the extra,extra mile to make you happy.When i bought my bike it was getting close to closing time but that didnt matter. We were there for 2 hours after they locked the doors to get me home on my first Harley. Amazed as i was then,I was speechless when i had my first problem and called April with a flat tire. She hooked me up with service and (believe it) they made plans to pick up my bike and fix my tire as fast as possible (thank god for tire maint. plan WHEW).Not only do I live 2 hours away but they got it on Thurs. and called me Sat. morning to say it was ready, oh did i mention i had the 10k service done also. as great as this sounds it gets better. I was fully expecting to have to find time to go and pick up my ride,and wouldnt you know it they called me back and said they would be coming through the area on Mon. and could drop it off. they put in 8 hours of drive time,serviced and fixed my flat and i was only out 1 weekend of riding. My thanks to all the staff and service dept.at Black Diamond Harley you guys set the standard. You wont feel like a customer when your at Black Diamond, you feel like part of the family. "
By: clayton olney,IL
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"The young lady that waited on me was outstanding! I believe her first name was Terri. She was a very attractive small in stature young lady with dark hair and a beautiful smile. She was friendly, courteous,helpful and knowledgeable on the stores products. I feel that she went out of her way to assist me and because of her, I spent twice the financial amount I had intended on spending upon entering your store. You have quite the sales lady there!
She is not only easy on the eyes, but very persuasive in her sales technique. She is an asset to your organization and your clients! Thanks Terri for all your time and effort in helping me."
By: Marty Goreville,IL
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"We just walked into the store to look and we walked out with a new Fat Bob WOW Buster. Zach, Shad, Rodney and the rest of the staff just made us feel like we were the family. I would never go any where else. We will tell everyone to go to BD they are the best by far."
By: Rodney Sesser,IL
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"Wanted to say "Thanks" to Gordon and April for the great help with the purchase of my 2009 Electra Glide. Gordon took the time to talk to me numerous times and follow up with quotes. Great customer service. I look forward to having Black Diamond be my dealer for years to come. Thanks for the great service everyone."
By: Tom Carbondale,IL
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"It's been a long while as I was doing my military duty and raising kids. That the time had finally came to get back in the saddle. I want to thank April, Rob and Gordon for making my purchase of an 09 Heritage a very rewarding experience. And thank the Black Diamond gang for making a person feel like family. I am looking forward to spending alot of time with my new family. I have been telling everyone I know where they need to go for a GREAT deal and friendly advice on purchasing a new bike or for service. Keep up the good work guys and will see yu all real soon.
Thanks
new and happy owner
Tim H "
By: Tim Mt. Vernon,IN
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"Your staff is very friendly it is always nice to be able to go a place and have people treat you with respect thank you very much Roberta jeter"
By: roberta marion,IL
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"Black Diamond Harley Davidson Dealership is GREAT! I just purchased my second Harley, a 2009 Fat Boy from them recently! Shadd, Rob, April and the entire staff are the best. Great job guys! I spread the word to everyone I know aboout you guys. THANK YOU"
By: Jason Walnut Hill,IL
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"My husband and I would like to thank Jarrett Cash for working so hard to get us our first Harley. We never thought this day would come! We are so happy with the way that everyone helped us and welcomed us in to the Harley family. We will definitely be back to get the next one. We will tell everyone we know to go to Black Diamond to get their Harley.
Thank you,
Shawn and Ashley"
By: Shawn & Ashley Herrin,IL
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"I enjoyed the great service, much better than a lot of other dealerships Ive been to. I didnt mind driving the extra distance because of the friendly service from Jarrett and the parts folks. "
By: Scott Charleston,IL
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"this dealership went way beyond any expectations we could have ever had. had a very good selection of bikes. everyone was polite and patience. will definately revisit"
By: stan dieterich,IL
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"I was very impressed with the way zach was willing to show me every bike in the store. He took the time to explain all of them individually and actually fitted me for my first harley. Iended up taking home a 2009 streetbob. I have rode it twice since it was purchased in dec. I look forward to bringing it in to your store and having your parts dept do some customizing for me. I also look forward to the updating of your online event calander, so that i can attend as many events as possible. Thank you Zach and Black diamond harley davidson for a wonderful experience. "
By: Jeff Harrisburg,IL
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"thank you brian johnson i will tell everbody that i see to buy from black diamond harley-davidson in marion il keep up the good work "
By: leroy marion,IL
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"I was visiting my sister for Thanksgiving, when I rode by black diamond harley-davidson in marion il. I didn't have time to stop but went by the next day. I met Buster outside and he made me feel like an old friend. He showed me the service dept., and where they were expanding.I wasn't in the market for a bike. We were talking about the Roadglide and it superior handling. I my self was a Honda rider. Another shopper requested to ride a Ultra Glide, and he told me to ride the Road Glide. Zach pulled them out and we went on a 25 minute ride. It felt as if I was riding on air. When we returned to the dealer, Zach made me a deal I couldn't refuse. Erick in parts got me a back rest with the 105TH emblem and assissited in ordering other parts which were shipped to my home in LA. Mark in service went over the bike and showed me all the features and how to use them. He also showed how to strap down my bike to bring home. Leigha assissited in outfitting me with Harley wear. What a great dealership and staff. I couldn't be happier with that Harley family which I am now a part of. Thanks, to all of you for help and service."
By: Jim Tallulah,LA
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"top notch customer service from black diamond harley-davidson in marion il. and they make you feel welcome and treat you just like family. Will do business with black diamond again. I just can't say how good of a job you guys and gals are doing. keep up the good work. thanks from the dixon family"
By: jason murphysboro,IL
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"JUST WANT TO SAY THANKS TO THE WHOLE STAFF,FOR THERE DEDICATION,IN PROVIDING QUALITY SERVICE FROM THE TIME YOU WALK IN THE DOOR.NOBODY IS PUSHY,BUT THEY ARE WILLING TO HELP IN EVERYWAY.I PURCHASED A 2004 FATBOY,BRIAN IS TOP NOTCH,HES HONEST AND SINCERE,APRIL STAYED AFTER HRS TO GET THE PAPERWORK DONE FOR US AS WE ARE FROM OUT OF STATE.I WILL NOT BUY ANOTHER BIKE ANYWHERE ELSE,AND IF I CANT COME TO STORE TO PURCHASE PARTS AND ETC,I WILL ORDER THEM FROM BLACK DIAMOND HARLEY-DAVIDSON IN MARION........THANKS SHAWN AND NATALIE KINDER"
By: shawn chaffee,MO
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" just want to tell all that work here, that you all are awsome.Brian was a great help with the new purchase. And we love the new ride. Everyone here treats you like family. So friendly and upbeat. The sale girls are a great help. We even just come in to say hi, i love just stopping in. Jon tries to keep me away, i could just buy everything lol. Cant wait to come see Brian when its time to buy my own bike. thanks to everyone at black diamond harley for evrything."
By: kristal herrin,IL
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"In my haste to bragg on the black diamond harley-davidson dealership,I said I dealt with brian,not so I dealt with gordon,first contacted him on the phone on his way home after work,when was the last time someone talked to you after hours and was just as glad to talk as if it was noon.thanks gordan sorry about saying i dealt with brian.I am writing this because the service I got with gordan needs bragging on cannot say enough about these guys,parts,finance, sales,selection,they have it all thjanks john"
By: john metropolis,IL
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" was trying to buy a new heratige classic talked to four rivers harley,union city harley,and black diamond harley. if you stop and talk to brian you will get the best price,best service and the feeling that these people want your busness,i went to see them and left with a new harley have rode harleys off and on since the early 70s and have never been to a better dealership thanks guys john"
By: john metropolis,IL
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"I bought a new '09 Ultra Classic-in Flame Blue Pearl, in August.I traded in my '03 Ultra and was made an offer I couldn't refuse. Black Diamond HD in Marion even beat another dealers offer on an '08 no less,by $3,000. I am very pleased with my new bike. The whistle in the showroom is also a neat addition to the sales experience. I would expect my next bike will come fron Black Diamond HD as well."
By: J.D. Girard,IL
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"I live 12 miles from Mt. Vernon harley and I drive 52 miles to Black Diamond H-D in Marion for all my needs even just oil for an oil change. I don't know how but you meet them once and they remember your name.
Billy D."
By: Billy Bluford,IL
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"My boyfriend purchased a 2008 softail from your dealership.The guy that helped us was "Brian".He was the best salesperson I had ever ran across."Everybody" there truly made us feel like family!!!Andi was awesome helping me in motorclothes and April was just as great helping my boyfriend with financing etc... with our new purchase!!I will continue to do business with my new family at "Black Diamond" Harley-Davidson!!You Guys are the BEST !!"
By: Donna Oaklawn,IL
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"Great job to you all!! I have a wonderful buying experience at Black Diamond and will continue to do business with you for years to come. "
By: Jason Carlyle,IL
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"A special THANK YOU to all involved in correcting the Starter problem I recently had with my HD. First to the one who forwarded the E-mail to Eric to expedite finding a Starter, Second to Eric for a job well done. A big thanks to Willie for his willingness to work with me to correct the oil leak by coming to my home to repair the problem since I had just came from there with the bike, about 260 mile round trip. He was at my home at 7 am this morning to correct the problem and he handled it very professionally. That is a dedicated employee you should be real proud to have in you business. THANKS TO ALL WHO LISTENED AND TOOK CARE OF THE PROBLEM. WITH SERVICE LIKE I RECIEVED, I WILL DEFINITELY CONTINUE TO PUT IN GOOD WORDS FOR YOU AND SEND PEOPLE YOUR WAY- YOU DESERVE IT. THANKS AGAIN FOR A JOB WELL DONE. Please thank all concerned for me. Dean Isom
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By: Dean Gays,IL
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"You guys are the best I need help and you did everything you could to get me on the bike and I LOVE IT!!!!!!"
By: brandon ashley,IL
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"I just recently bought my 1st Harley a 2006 Softail Deuce at Black Diamond H-D. Let me say that I had been back and forth a thousand times, and probably bugged the heck out of poor Rick. He did an ecxellent job at getting me on my first HD. I can't say how many times I'd been in to check out what new toys they had. It surprised me that there was absolutely no presure sales. After numerous test rides I finally found "the one". AND I LOVE IT!!! From the sales, to finance, parts and service, everyone was super friendly. They really make you feel at home. Keep up the good work! YOU GUYS ROCK!!!!!!!!!!! "
By: Jose Harrisburg,IL
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"We could not be happier with our experience at Black Diamond!! We walked in and talked to Brian Johnson and it was like dealing with family totally NOT pushy at all, very relaxed,polite and helpful beyond words! He went above and beyond to help get us our bike,there are not enough stars to let you know what an outstanding job he did and we had him running! We bought an 08 Dyna Super Glide FABULOUS BIKE(It took us a while and few trips to decide). Everyone there is just great and I also have to send a BIG thank you to April who helped in financing our 2 wheel dream! If you don't buy a bike from THE BEST DAMN HARLEY DEALER PERIOD then you need to have your head examined!!!!!! Thanks again to everybody you guys rock keep up the good,hard,HONEST work!"
By: Patsy Sesser,IL
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"You guys are the best dealership around. It's like you're part of the family when you walk in the doors. You picked one hell of a name too!!!!!"
By: Jimmy Christopher,IL
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"on the way from s.c. to sturgis, s.d. i broke down on the interstate on a sat. afternoon approx. 3pm.
i called road side asst. they called back in a matter of minutes and said black diamond harley on the way. within 30 minutes my roadking was picked up with enclosed trailer and i was at black diamond. in my area, most dealers are closed sun. and also monday. i walked in, told service dept. HELP! I'M IN TROUBLE. on way from s.c. to s.d. and i know you close at 5pm. let me tell you, they put me #1 on list. and everyone from driver, service managers,shop tecs. to pretty blondes selling t-shirts up front was as good as gold. at 5pm i'm out the door heading to sturgis. i told service dept. john wayne move over. i have a new hero. i had heard the welcome to the family,saying a while back and thinking possibly it was just good media. let me be the first to tell you, it is the truth! i want to once again thank black diamond for the extra effort and saving my first trip to sturgis. please pass this along to harley-davidson and also all parties involved.
THANK YOU!"
By: Anonymous goose creek,SC
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"VERY good people to deal with. There can only be ONE number one Harley dealership and Black Diamond is it!"
By: Jason and Galia West Frankfort,IL
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"Hey y'all...just wanted to pop on here and tell ya that I love, love, L*O*V*E my 06 Dyna Super Glide! As you guys know, learning on that puppy was an experience in itself...lol...but I tamed that beast and showed it who was boss! haha...I bought it 3-31-08...and since I now know what I am doing on it, I have put on 4,000 miles already!!! I knew I would enjoy it, but had no idea just how MUCH! I love to come into the store and say hi to y'all every now and then...what's cool is, is that you treat me so great and even still remember my name...lol! That says alot about all of you! I brag on all of ya, all the time! I have added some hwy pegs to it and love them! Have decided that I don't need the windsheild on afterall. I CAN TAKE IT...bird doo doo and all! lol...I am a tough biker chick now...hahahaha! Anyway, just wanted to give ya's 5 stars all the way across the board as you MORE then deserve them...have dealt with every part of the store already! Keep up the great work and making life so much more fun being on these great bikes of yours! Kat/TwistedSister"
By: Kat Ridgway,IL
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"I LIVE 15 MINS FROM A HARLEY DEALERSHIP.I DROVE 1 1/2 HOURS AWAY TO PURCHASE FROM BLACK DIAMOND HARLEY. THANKS FOR THE PERFECT PURCHASE.RICK GREAT JOB ON THE HELP. BLACK DIAMOND 100% GREAT A+++++++++++++++ !!!!!"
By: MIKE CALVERT CITY,KY
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"I went to Black Diamond HD to get information on the different families in the HD line, with the intent of purchasing my first Harley Davidson. I met with Brian Johnson on the sales floor. Brian went above and beyond in guiding me through the models, based on my lifestyle, physical size, and even my wife's height (6'2"). After two days of test driving some models, asking a lot of questions, I found my Super Glide Custom. I added a windshield, sundowner seat, and backrest, which the service dept. gladly put on for me. Thank you Brian! April, I didn't forget you either. April put together my financing options. What a gem Black Diamond has in her. Go see them, they are the best."
By: Greg West Frankfort,IL
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"I had a problem with the DFO I had purchased at Black Diamond. The manufacturer sent a new one overnight. Mike in service went out of his way to get my bike in and get the new DFO installed. TK and David, the service techs, went above and beyond to get everything installed and working great. Shad worked with Dobeck to take care of the labor bill so it cost me nothing for all of the work. I can not thank everyone enough at Black Diamond for everything!! BTW, Craig in parts always goes out of his way to help me with any purchase or question I might have about parts. Thanks again to everyone at Black Diamond!!!!!!!!!!!!!!!!!!!!!"
By: Brad Herrin,IL
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"First Class Dealership! When you visit Black Diamond they are like family every visit, never to busy to stop and say hey or just BS a little bit with you. You just can not beat the people at Black Diamond. Keep it up. "
By: Ed Johnston City,IL
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"Fantastic trouble shooting on my Harley at a very reasonable price. We enjoyed shopping and visiting while the service department was working their magic. The whole staff was the friendliest I have found at a Harley Dealership. I will definitely trust Black Diamond with my future Harley Davidson needs. "
By: Steve Mt. Vernon,IN
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"I recentely purchased a new Street Glide from Brian Johnson at Black-Diamond H-D. Brian was great to work with and replied to my questions promptly and accurately. I enjoyed my experience in purchasing my new scooter at Black-Diamond H-D."
By: Jon Herrin,IL
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"We have been visiting several area H-D dealerships trying to find the best deal and the best service package possible. When we heard that Shad and Rodney had opened their own dealership in Marion, we just had to visit. Shad remembered me from when I rented bikes from the dealership he used to work at. Shad told us what pre-paid maintenance programs he was offering and told us when we were ready to buy to give him a call. So when the wife said it was time to buy I called Shad and said give me your best deal. Shad's deal was so good the wife agreed. So now we are the proud owners of a 2008 Suede Blue/Vivid Black Ultra Classic. Everybody from the owners, motorclothes, parts, service, finance, have bent over backwards to make everything go as smooth as possible. Thank you Black Diamond for making my two year dream come true! We will be back often for service and accessories, and just to visit because of the very friendy atmosphere. We will recommend Black Diamond to anyone looking for a H-D bike, parts, or service. Good Luck to Rodney and Shad and to everybody who works at Black Diamond for a very sucessful dealership! Mark & Teresa Schnautz.....Olney, Il. "
By: Mark Olney,IL
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"I think its great the way you are offering so much to your customers. I have never had anything less than a wonderful experience at your shop. Before Black Diamond, you never heard much about HD's except the occasional ad on the radio. Now, you guys are in our face, offering a great time just for stopping by. Live music, free food, cheap beer...what more could a person want? Your staff is so friendly and helpful, you'll end up taking home that Harley you've always dreamed of!"
By: leslie west frankfort,IL
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"This was my first Harley I have bought( a 2004 heritage softail).It was on my bucket list. Brian was the best. He took his time and was very knowledgeable with all of mine and my wife's questions, and no pressure at all. April(Finance)was a sweetheart and a professional on all aspects.I had been to that other dealer up the road and after waiting 45 minutes and no help I knew where I was going. BOTTOM LINE....
BLACK DIAMOND ROCKS
"
By: james anna,IL
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"Anyone who is reading this....Black Diamond is the ONLY H-D dealership to deal with! We bought a 2008 Road King Classic. They had to search everywhere for this bike because we wanted a black one & they were scarce. Finally found it, & brought it in. We were out of there with her in minutes. Everyone in the place & in the HOG chapter knew what we were waiting for. They were thrilled to sell it to us, and were as excited as we were. Luc spent lots of time locating this bike & came through.When we walk in the door at BDHD we feel at home. Very at home! Thanks for making this place a hit! You are all awesome, thanks,Jack & Marsha"
By: Jack & Marsha Zeigler,IL
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"Black Dimond is grade "A". I was looking to purchase my first bike, Luke and April answered every question and treated me as family. They truly helped make this a pleasant experience. I will definitley be back in the future. I've become a faithful lifelong customer of Black Diamond. Thanks so much guys."
By: Christopher S. Grantsburg,IL
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"it was a very respctful and friendly atmesphere.its a very nice shop."
By: joey herrin,IL
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"I have never been treated so well by any dealership car,boat,motorcycle ect.. as I was by your entire staff at Black Diamond. Rick was so helpful that I ended up buying two bikes in three weeks and poor April had to pull it all together. They delivered my bike to my front door almost two hours away and paper work was done on my back porch. When the bike arrived I had a question about an adjustment and Shad, the co-owner called me personally. I never had that happen before either. Bottom line-- I would never purchase a bike anywhere but Black Diamond no matter how far the drive is. Everyone there was concerned that I was happy. That's a rare thing these days...keep it up Black Diamond. You get an A plus in my book......thanks, Matt Anders"
By: kenneth m highland,IL
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"FINALLY!! an outstanding local H-D dealer to do business with!! SHAD and all the employees are first rate at Black Diamond,and will be recieving a lot of my business..no more shopping or calling around..B-D is a one stop shop!! CONGRATS ON BEGINNING A GREAT H-D DEALERSHIP!!!!"
By: eddie johnston city,IL
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"I WANT TO THANK BLACK DIAMOND FOR THE GREAT PRICE ON MY BIKE. THEY KNOW HOW TO TAKE CARE OF THE PEOPLE SERVING IN THE MILITARY AND THEIR COMMUNITIES. THANKS!"
By: JAMIE PINCKNEYVILLE,IL
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"My husband and I recently bought a 1200 xl custom 05. Everyone there was wonderful. They all treated us very nicely. Rick ROCKS!!! We are truly bike beginners and he encouraged us to just give it a try. We have to start somewhere! Thanks to EVERYONE! We love our bike!!!"
By: Don and Kelly Opdyke,IL
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By: charles west frankfort,IL
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"Bought a Softail Custom. The salesman (Rick) was awesome. The owner Shad came out and spoke to us one on one which made us feel like family. April and Rob were also very helpful. The girls behind the counter were helpful with all of our apparel needs. Keep up the good work. Thanks again, Tim and Lori Dock"
By: Tim and Lori Marion,IL
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"Outstanding customer relations. No pressure or hassle. Very comfortable environment. You are treated as one of the family even if you don't own a Harley. Thats what it comes down to, true respect for and towards the customer. Thanks for the great day and my great ride!!!!!!!"
By: James West Frankfort,IL
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"Bought an 86 sporty back in Feb 08 from you guys to play with, got it all done and my wife wanted it. Came back in April and was in and out in under an hour with 07 1200 nightster. The bike is badass.....love it. Thanks again"
By: Tony herrin,IL
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"March 2007, my husband and I bought a 2007 Softail from a HD dealer just up the road from Black Diamond. The bike was a lemon. We had multiple problems and complaints. The other dealership was unwilling to listen or help make it right. Luckily for us, Shad was our salesman. So when we heard he was now out on his own, we wanted to congratulate him. We rode the "hunk of junk" down to the grand opening in September. Shad remembered us immediately even on that busy day. We started talking about all of the problems we were having and he said,"Let's see what we can do to make you happy". We traded that bike in on another one. We couldn't be happier. We will never go anywhere else. These guys are amazing. Thanks to all. "
By: Jessica Nashville,IL
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"I just bought an 05 Heritage from Black Diamond. This is the second bike my husband and I have purchased from Shad. This one is mine, though!!!! Everyone was great with helping me. Being the typical woman, I kept changing my mind(I honestly couldn't help it, all the bikes were awesome). The staff was very patient and understanding. They kept telling me to take my time and pick the bike that I felt was perfect for me. Wanting to get the best deal I could, I went to several other dealerships and these guys cannot be beaten on the price. They are unbelievable! I just can't brag enough on these people. Shad and Rob are just all around great guys, and April made the financing so easy. My husband and I not only got great deals on our bikes but we made some really good friends. We can't wait for the warm weather so we can spend some Saturdays at the partys they host at the dealership. Thanks again guys! I LOVE my bike!!"
By: Candy Junction City,IL
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"I recently purchased a new 2008 Street Glide from Black Diamond, Shad and Rick were both a class act, honest and very helpful throughout the visit. Since the purchase of my new bike I have sent two of my friends who also purchased bikes from them."
By: bob centralia,IL
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"BLACK DIAMOND HARLEY IS FANTASTIC.....I REALLY DONT KNOW WHAT ELSE TO SAY. MY MOTORCOP BUDDIES AND I HAD OUR 2006 ELECTRAGLIDES SERVICED HERE AND NOW OUR 2008 E/GLIDES WILL BE. MARK AND ALL THE GUYS IN BACK GOT US IN AND OUT FAST, THEY ARE TOP NOTCH. SHAD AND RODNEY ARE DOING IT RIGHT. THE STAFF UP FRONT ARE GREAT,ALWAYS FRIENDLY AND NEVER PUSHY. I WOULD AND DO RECOMMEND BLACK DIAMOND HARLEY TO ANYBODY LOOKING FOR A BIKE OR ANYTHING."
By: dave marion,IL
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"When my wife and I were looking for a bike we drove everywhere looking for the right bike and the right dealership. I could have bought a bike at my local dealership, but after the service we received from Luc, we decided to make the 1 1/2 hour drive to Black Diamond. We couldn't be happier about the service we received and will gladly make the trip down there for any maintenance. This is the only dealership I will ever by another bike from!!!! Thanks again Luc, Erik and Mark!!!!"
By: Mike & Lisa O'Fallon,IL
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"Last night we bought a new bike, and the entire staff was great! Rick was our salesman and he did an awesome job, they stayed after to make sure we could take our bike home last night. We had our little boy and Rick kept him occupied while we signed the paperwork. Everyone was GREAT!! Thanks for making our experience the best it could be!!"
By: Hillary Pittsburg,IL
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"We just stoped by to look and the next thing I know Shad was running an app for me. I was a nervous wreck but Shad was so calm and non pressuring that he made me lose the nerves. I remember when he said I was approved I said, "Oh God!" I am now the proud owner of a Sportster 1200 Custom and can't wait for the weather to get better so I can ride.
To Shad and the whole Black Diamond crew...Thank you so much for making this an easy unstressful experience for me. I will tell everyone I know to make the trip down to see you guys."
By: Shari Lebanon,IL
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"Recently purchased a Sportster, Luc did a great job of no pressure sales. For anyone looking to buy, Luc is the man to talk with. April did a great job on the financing & insurance side of the purchase. Then came Andi. She helped my wife & I find just what we wanted in clothing. My wife & I left feeling like we had known everone at Black Diamond for years. Southern Illinois sould be proud to have such a business right here in our back yard. Thanks again for everthing, and welcoming us to the "Black Diamond Family"."
By: Don Ozark,IL
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By: scott tilden,IL
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"Shad and the entire staff at Black Diamond are the most helpful, pleasant, and knowledgeable dealership we have ever had the pleasure of dealing with. My husband (Jason) got exactly what he wanted due to the wonderful service Black Diamond has. They made it so easy to buy our 08' Street Glide. I even think they were just as excited about it as my husband was. We felt that they really appreciated our business, and that they weren't just trying to get a sale and then get us out the door. Thanks again. Colleena"
By: Colleena Shelbyville,IL
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"I just purchased a 2003 V-Rod from the Black Diamond gang. I must say that this is the best experience that I have ever had in purchasing a vehicle. Both Rodney and Rob went out of their way to insure that I got the right bike for me. April did a fantastic job in getting our financing and insurance taken care of. And then came the best part of all...she announced us as the newest members of their family and my kids got to take turns blowing the mine whistle. They were thrilled. I would recommend them to anyone. There is no longer any reason to drive out of the area to another H-D dealer. Give them a chance...you will not be disappointed."
By: Brian West Frankfort,IL
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"I just bought a 2008 Classic and I love it!!!! Everybody there was helpful in finding the bike we wanted. All the parts we ordered were in on time and what a fine job of intsallation. The bike looks great and everybody comments on it."
By: Dan Mount Vernon,IL
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"i bought my first harley through cambell's and i thought they were nice but i traded my sportster in for a street bob and the service was even better. the staff is so friendly that when i bring in my fiancee and my one year old daughter everyone tlaks to them like they are family and that makes us feel very welcome i would recomend you to anyone i know"
By: Brandon Crab Orchard/Marion,IL
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"The sales staff, especially Luc, was great to work with and I felt that I got a good deal on my trade. April in finance and insurance was also very helpful, and had the paperwork ready in record time. "
By: Chris Murphysboro,IL
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"This is our second bike that we've bought from Rob. We feel like we're not just a dollar sign here. They treat you like a friend, not just a customer. Great to do business with and we will buy from them again. "
By: Tara and Brad Mt. Vernon,IL
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"JUST WANTED TO SAY THANKS TO ZACH,SHAD, AND APRIL FOR BEING GREAT TO DEAL WITH ON OUR '05 WIDEGLIDE THAT WE BOUGHT THIS WEEKEND. NO PRESSURE SALES (THE WAY IT SHOULD BE) AND THE BEST EXPERIENCE I HAVE EVER HAD AT AN H-D DEALER. KEEP UP THE GREAT WORK GUYS AND GALS."
By: ROB MARION,IL
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"My brother Frank and I dealt with Campbell's. We both, along with Frank's sons, will continue to do business with Shad and Rondey. Thanks guys, you are great for Southern Illinois. We also appreciate some of the best mechicanics in the area; Dave and T.K. Oh yeah, Mark, you're O.K. too."
By: Wayne Benton,IL
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"Awesome service and friendly, no pressure sales. Thanks!!!"
By: brandon marion ,IL
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"You guys were great. I have been buying Harley-Davidsons all of my life and never have I had such a great experience. Also I would like to agree with what you said in you advertising... "There ain't no party like a Black Diamond party". Your grand opening was unbelievable. Keep up the great work. Why a person would buy anywhere else is beyond me. Thanks again, Larry"
By: Larry West Frankfort,IL
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"Doing great so far. You have allowed me to do business
in Marion rather than riding elsewhere.
It really seems like you have a customer service oriented attitude.
Welcome To Marion!!!!!"
By: James Energy,IL
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"My experience buying a motocycle with black diamond was outstanding. They treated me fair and were up front with me during the whole buying experience. I will recommend their dealership to everyone I know."
By: Matthew Mulkeytown,IL
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"I am so glad that we purchased our motorcycle from your business. It was well worth the wait. Rob, our sales person went above the call of duty to get the bike that my husband wanted. We are both so proud of it and will be recommending your business to everyone that we know. Our daughter and son-in-law have purchased a bike as well! The best of luck to Rodney/Shad and the staff at Black Diamond!!"
